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After sales service
Thank you for your trust and support for Spark Packaging Machinery. Our company attaches great importance to product pre-sales and after-sales service. With advanced technology and enthusiastic technical service personnel to provide you with fast and satisfactory service, the service commitment is as follows:
Article 1: Pre-sale consultation
1. If you are interested in our company's products and have the intention to purchase, we can provide you with detailed information, you can call for consultation so that you can understand our products in detail. Can also meet customer requirements to visit the site of use.
2. We can design products suitable for your production according to your requirements.
Article 2: Instructions for use
3. After you purchase our products, we will send professional and technical personnel to your company to install, debug, and operate the training. The standby device is operating normally and the workers can operate skillfully before our technicians leave the factory.
Article 3: Machine Maintenance
4. The warranty period of all products of our company is one year from the date of your purchase. During the warranty period, our company sends professional and technical personnel to visit the company in time for free maintenance, and all costs are borne by our company.
5. Implement a lifelong tracking service system.